I am reminded of another product design annoyance from an otherwise design conscious company - Ikea. Ikea never stops to amaze the new shopper setting a step in their store and even for the regular shoppers it is a pleasant experience looking at the diverse and beautifully arranged room settings. On my first visit several years back, while I was enjoying the unique experience, I remember almost feeling disoriented in the big showroom; easy navigation in a store with large real estate is a rare phenomenon. In any case, the design gotcha that was most glaringly obvious was when I went to the check-out counter. The conveyor belt was quite narrow and it was difficult to place even modestly small items on the belt. It could be a small thing but it was definitely a bit annoying to try manage putting all the products on the belt. If you have been to Ikea, I'd be interested in knowing your thoughts.
Tuesday, March 17, 2009
Apple is known for its cool, innovative and user-friendly designs and rightly so: iPods and iPhones have revolutionized the otherwise lackluster electronic consumer product market. However, it is equally surprising when a design conscious company makes some very obvious design blunders. I recently bought an iMac and as much as I was amazed by the beauty of the product, I was disappointed to see the extra-ordinarily short keyboard and mouse wires. Even if I place the desktop at an arm length, the mouse wire comes really short. Sometimes I like to place the keyboard on the tray, in which case the keyboard wire falls short. Honestly, this is frustrating. Moreover, I was hoping to not get a laptop-sized keyboard with a Desktop computer. Maybe they could have packaged an ergonomically designed keyboard with Bluetooth (so that I can reduce the wire clutter on the table).