On the contrary, the Armani Exchange store in the mall is a complete opposite. Even thouh AX has only roughly half of the space that KC has, AX store is organized in a much clearer and cleaner manner which provides for a good customer browsing (and hence customer purchase) experience. I have also noticed that AX store gets much more fashionable items (and replenishes them at a faster rate) as compared to KC.
I am sure KC will do a turnaround some day.... at least if someone is keeping a watch on the store sales. As for me, I will continue visiting the store hoping to see a better KC.